At WHG, we understand that our customers value affordable and convenient shipping options. As a wholesale manufacturer based in Australia, we are committed to providing our customers with a transparent and fair freight policy. To meet the expectations of our customers, we offer the following freight rebate policy:
- Free Shipping for Orders Over a Certain Amount: We offer free shipping to our customers on orders over a specific dollar amount. This amount may vary based on the size and weight of the products being shipped, as well as the location of the recipient.
- Subsidised Freight Charges: For orders that do not meet the free shipping threshold, we offer subsidised freight charges to help offset the cost of shipping. The amount of the subsidy will vary based on the size and weight of the products being shipped, as well as the location of the recipient.
- Freight Rebates for Large Orders: We also offer freight rebates for customers who place large orders with us. These rebates may be in the form of a percentage discount on the total shipping cost, or a flat-rate rebate based on the size of the order.
- Transparent Shipping Costs: We strive to be transparent about our shipping costs and provide our customers with accurate shipping quotes prior to finalising their orders. We also offer tracking information for all shipments, so customers can monitor the status of their orders in real-time.
At WHG, we are committed to providing our customers with exceptional service and value. We believe that our freight rebate policy is a testament to this commitment, and we look forward to continuing to serve our customers with affordable and convenient shipping options.